Voice AI that actually works in Indic languages.
Inbound and outbound voice agents fluent in Kannada, Hindi, Telugu, and English — including the code-mixed speech off-the-shelf models choke on. They book, cancel, answer, and hand off to a human cleanly.
A busy phone line is lost revenue. Callers who can't get through to book, ask, or buy simply call someone else.
A voice agent answers every call instantly, in the caller's own language. It verifies who they are, checks availability, books or cancels, confirms by SMS, and answers routine questions — handing off to a human the moment a call needs one. No hold music, no missed calls at peak hours.
The hard part is doing this in Kannada, Hindi, and code-mixed speech — where generic models fall apart. That's exactly where we've built and shipped, including a system now handling 60% of bookings for a four-hospital network.
Fluent where it matters.
Tuned on real call recordings — including the mix of languages people actually speak on the phone.
Answer & verify
Picks up instantly, greets in-language, confirms who's calling.
Understand
Classifies intent — book, cancel, question, or needs a human.
Act
Checks availability, books or cancels, confirms by SMS.
Hand off
Anything complex goes to a live agent with full context.
A line that never rings busy.
Indic-language STT
Speech recognition tuned on your calls — Kannada, Hindi, Telugu, English.
Booking & actions
End-to-end booking, cancellation, and confirmation without a human.
Clean handoff
Transfers to a live agent with full conversation context attached.
Telephony
Plugs into your phone numbers and lines via Twilio and similar.
Low latency
Under-2-second responses with filler audio so it never feels frozen.
DPDP-compliant
Consent capture, scoped logging, and a clear retention schedule.
Deep where it counts. Fluent everywhere else.
Our edge is Indic-language speech — tuning STT and TTS on real call data so Kannada, Hindi, and code-mixed speech actually work. That tuning is the whole game in voice.
Telephony- and vendor-flexible. Twilio, Exotel, Plivo, or your existing PBX; whichever speech and model providers hit your latency and language needs. We fit your phone setup, not the other way round.
Telephony
5Speech-to-text
5Text-to-speech
4Models
4Backend
5Compliance
4A multilingual voice agent now handles 60% of inbound bookings across a four-hospital network — in Kannada, Hindi, and English.
Before you ask.
It really works in Indic languages — that's our edge. Off-the-shelf speech recognition drops sharply on Kannada, Hindi, and code-mixed speech ("doctor available hai kya tomorrow?"). We tune the speech model on your actual call recordings, which is how we take accuracy from the low 70s into the high 80s on real conversations.
It hands off to a human — cleanly. A small intent classifier decides early whether a call is routine (book, cancel, simple question) or needs a person. Anything sensitive, ambiguous, or out-of-scope is transferred to a live agent with the full conversation context, so the caller never has to repeat themselves.
Less than you'd expect, and we optimise for usable over "natural." Stressed callers — most people phoning a hospital or service line — actually prefer a clear, structured flow that confirms each step. The agent asks one thing at a time and confirms aggressively. It books the appointment; that's what they wanted.
Yes. We capture consent at the start of the call, log only what's needed, and purge on a defined retention schedule in line with India's DPDP Act. Recordings and transcripts are access-controlled. Compliance is built into the flow, not bolted on after.
Often paired with.
Phone line always
ringing busy?
Tell us your call volume and the languages your callers speak. We'll come back with whether voice AI fits — and what it could handle — within one business day.